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[kuhs-tuh-mer loi-uhl-tee] – noun : a relationship between the business and the customer where the customer visits more, spends more, and promotes the business more; most likely due to a program that keeps the customer happy, resulting in more business.
Why use a customer loyalty program?
- Retain Customers & Increase Sales – You can create and encourage repeat visits from your customers.
- Distinguish Yourself from Your Competitors – As well as capture and maintain an important customer database.
- Thank Your Customers – Show your appreciation for your customers’ continued business.